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Please note that this is the form for Support questions from our clients. For presale questions please, click here

Your Name

Your Email *

Your Purchase Code *

By Item purchase code we will know which of our products you have been using.

Link to website

Please provide the link to the site you are working on. Of course it should be elaborated on the basis of our product.

Subject *

Short issue description

Describe the problem *

Please describe the issue in details. If possible, attach links to screenshots and video screencasts

WordPress login

If you are working with wordpress theme, then in 90% of cases we need to access your admin area for a detailed examination of the problem. It will certainly speed up your ticket processing.

WordPress password

WordPress login page

It is "yourwebsite.com/wp-admin" by default, but if you have specific link to login page, please specify

FTP login

For more rapid and detailed solutions of problems with WordPress theme FTP is preferred.

FTP password

Host

ftp.yoursite.com or IP

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