Privacy Policy

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1. Introduction

Thank you for visiting cmsmasters’ official website! We are a Cyprus based company, creating products to enhance your website building experience. (Please read our Terms of Use and this Privacy Policy, providing consent to both documents in order to have permission to use our services.) By using our products you confirm you agree to the terms listed in this Privacy Policy and in Terms of Use. You are welcome to contact us should you have any questions regarding these.

This policy sets out how we handle your personal information if you’re a cmsmasters’ buyer, user or visitor to our Sites. It applies across https://cmsmasters.net/ and the subdomains (the “Sites”), as well as affiliated sites and projects, listed on our website.

2. Definitions

Throughout this Agreement, we may use certain words or phrases, and it is important that you understand the meaning of each. The list is not all-encompassing and no definition should be considered binding to the point that it renders this Agreement nonsensical:

“Agreement” refers to this Privacy Policy and Terms of Use.

“Service” refers to the services that we provide, including but not limited to: our WordPress themes (whether obtained from us via Themeforest.net, Envato Elements Marketplace, our Site, directly via e-mail, support system or otherwise) and our Site itself.

“Site” refers to our website, https://cmsmasters.net/ and subdomains.

“cmsmasters” refers to our company; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used.

“User” refers to anyone who uses our Service, including general visitors to our Site.

“You” refers to you, the person who is entering into this Agreement with cmsmasters.

3. Data Collected

DATA STORAGE LOCATION

We are a Cyprus based company and operate web servers hosted in the US exclusively. Our hosting provider Liquid Web adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Liquid Web’s privacy policy, please see here: https://www.liquidweb.com/about-us/policies/privacy-policy/

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to register one or more Envato purchase codes on our site. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.

SUPPORT DATA

If you have registered on our site and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Zendesk ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Zendesk adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: https://www.zendesk.com/company/agreements-and-terms/privacy-policy-2021-12-06/

COMMENTS

When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/ . After approval of your comment, your profile picture is visible to the public in the context of your comment.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Gmail. Google adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: https://policies.google.com/privacy.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. 

4. Embeded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

oEmbed Plus plugin is used for embedding Facebook posts. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: https://www.facebook.com/privacy/center/ .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: https://twitter.com/ru/privacy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/ .

INSTAGRAM

oEmbed Plus plugin is used for embedding Instagram posts. Instagram has its own cookie and privacy policies over which we have no control. See their privacy policy here: https://privacycenter.instagram.com/policy 

SOCIAL SHARING BUTTONS

Our website contains social sharing buttons. These buttons are only links to external networks that allow you to share content on our website within these networks. These buttons do not transmit any data to these networks unless clicked. Once you click one of these buttons you will be redirected to a sharing form on the respective social network with pre-filled information.

5. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

6. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  1. Our system administrators.
  2. Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

7. Third Party Access To Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

Envato PTY LTD

For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: https://www.envato.com/privacy/ .

ZENDESK

Zendesk provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Zendesk adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: https://www.zendesk.com/company/agreements-and-terms/privacy-policy-2021-12-06/ .

MAILCHIMP

If you sign up to our newsletter, using our newsletter form that is hosted by MailChimp (on their server), your email address as well as the marketing reasons to contact you for, will be stored by MailChimp. You have to give explicit consent to all marketing means you want us to use to contact you. For more information on MailChimp’s privacy policy, please see here: https://mailchimp.com/legal/privacy/ 

8. How Long We Retain Your Data

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

9. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

10. Your Data Righs

If you have a registered account on this site or have left comments or support requests, you can request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

If you have any questions, want to receive a copy of your stored data or have your data erased, please contact us at https://cmsmasters.net/help-center

11. GDPR Rights

Cmsmasters permits residents of the European Union to use its Service. Therefore, it is the intent of cmsmasters to comply with the European General Data Protection Regulation. For more details please see here: https://gdpr.eu/ 

12. Third Party Websites

Cmsmasters may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by cmsmasters, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Cmsmasters bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

13. Release of Your Data For Legal Purposes

At times it may become necessary or desirable to cmsmasters, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

14. Amendments

We may amend this Privacy Policy from time to time. When we amend thе Privacy Policy, we will update this page accordingly.